{"id":2880,"date":"2025-09-27T11:04:52","date_gmt":"2025-09-27T09:04:52","guid":{"rendered":"https:\/\/dermx.eu\/condiciones-generales-de-compra\/"},"modified":"2025-12-19T12:36:48","modified_gmt":"2025-12-19T11:36:48","slug":"condiciones-generales-de-compra","status":"publish","type":"page","link":"https:\/\/dermx.eu\/en\/condiciones-generales-de-compra\/","title":{"rendered":"General Purchase Conditions"},"content":{"rendered":"\t\t
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General Purchase Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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<\/p>\n

1. Company Identification<\/b><\/p>\n

These Purchase Conditions regulate the sale of products offered on the dermx.eu website, which is owned by:<\/p>\n

    \n
  • Company: GLOBAL DIAMOND TATTOO, S.L. Tax Identification Number: B22656474<\/li>\n
  • Registered address: Av. Francesc Maci\u00e0 102, 4-1, 08912 Badalona (Barcelona), Spain <\/li>\n
  • Contact email: info@dermx.eu<\/li>\n
  • Contact telephone number: +34 665 679 020<\/li>\n<\/ul>\n

     <\/b><\/p>\n

    2. Purpose<\/b><\/p>\n

    This document regulates the online purchase conditions for products sold at dermx.eu, as well as the rights and obligations of the company and consumer users.<\/p>\n

     <\/b><\/p>\n

    3. Purchase Process<\/b><\/p>\n

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    1. The user may select the products of interest and add them to the shopping cart.<\/li>\n
    2. Before finalizing the order, the customer must register or provide the necessary data for billing and delivery.<\/li>\n
    3. A summary will be displayed with the selected products, the total price, applicable taxes, and shipping costs.<\/li>\n
    4. The customer must confirm acceptance of these Purchase Conditions and the Privacy Policy.<\/li>\n
    5. Once the payment is made, the customer will receive an order confirmation at the email address provided.\n<\/li>\n<\/ol>\n

      4. Prices and Payment Methods<\/b><\/p>\n

        \n
      • All prices indicated on the website include VAT and are expressed in euros (\u20ac).<\/li>\n
      • Shipping costs are detailed before finalizing the order.<\/li>\n
      • Accepted payment methods: bank card, bank transfer, cash on delivery (enabled only for purchases made in Spain).<\/li>\n
      • Payment will be made 100% securely through certified gateways.<\/li>\n<\/ul>\n

         <\/b><\/p>\n

        5. Shipping and Delivery<\/b><\/p>\n

        <\/p>

        • Orders will be sent to the address indicated by the customer in the purchase process.<\/li>
        • The usual delivery time is 2 to 5 business days in mainland Spain, which may vary depending on the destination.<\/li>
        • In case of delay, the customer will be informed.<\/li>
        • Shipments are made through trusted courier companies.<\/li><\/ul>\n

           <\/b><\/p>\n

          6. Right of Withdrawal<\/b><\/p>\n

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          • The customer has the right to withdraw from the purchase within 14 calendar days from receipt of the order, without the need for justification.<\/li>\n
          • To exercise the right of withdrawal, you must notify GLOBAL DIAMOND TATTOO, S.L. by email to info@dermx.eu indicating the order number and your data.<\/li>\n
          • The customer must return the products in perfect condition, unused, and in their original packaging.<\/li>\n
          • The return costs will be borne by the customer, unless the product is defective or incorrect.<\/li>\n<\/ul>\n

             <\/b><\/p>\n

            7. Legal Guarantee<\/b><\/p>\n

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            • Single-use or limited-use medical devices (such as DERM\u00b7X) are guaranteed until their expiration date and under correct use and conservation.<\/li>\n
            • It does not cover damages derived from improper use, improper handling, or failure to respect the conservation conditions established by the manufacturer.<\/li>\n<\/ul>\n

               <\/b><\/p>\n

              8. Return Policy<\/b><\/p>\n

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              • In case of a defective product, GLOBAL DIAMOND TATTOO, S.L. will assume the return and replacement costs.<\/li>\n
              • Returns of opened or used products will not be accepted, except in the case of manufacturing defects.<\/li>\n
              • The refund will be made using the same payment method used in the purchase.<\/li>\n<\/ul>\n

                 <\/b><\/p>\n

                9. Customer Service<\/b><\/p>\n

                The customer can contact customer service for queries, complaints, or incidents through:<\/p>\n

                  \n
                • Email: info@dermx.eu<\/li>\n
                • Telephone: +34 665 679 020<\/li>\n<\/ul>\n

                   <\/b><\/p>\n

                  10. Applicable Legislation and Jurisdiction<\/b><\/p>\n

                  These Purchase Conditions are governed by Spanish law. In case of litigation, the parties will submit to the Courts and Tribunals of Barcelona, unless consumer regulations establish another mandatory jurisdiction.<\/p>\n

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                  General Purchase Conditions 1. Company Identification These Purchase Conditions regulate the sale of products offered on the dermx.eu website, which is owned by: Company: GLOBAL DIAMOND TATTOO, S.L. Tax Identification Number: B22656474 Registered address: Av. Francesc Maci\u00e0 102, 4-1, 08912 Badalona (Barcelona), Spain Contact email: info@dermx.eu Contact telephone number: +34 665 679 020   2….<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-2880","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dermx.eu\/en\/wp-json\/wp\/v2\/pages\/2880","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dermx.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dermx.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dermx.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dermx.eu\/en\/wp-json\/wp\/v2\/comments?post=2880"}],"version-history":[{"count":4,"href":"https:\/\/dermx.eu\/en\/wp-json\/wp\/v2\/pages\/2880\/revisions"}],"predecessor-version":[{"id":3091,"href":"https:\/\/dermx.eu\/en\/wp-json\/wp\/v2\/pages\/2880\/revisions\/3091"}],"wp:attachment":[{"href":"https:\/\/dermx.eu\/en\/wp-json\/wp\/v2\/media?parent=2880"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}